Real Time Availability That Never Lets You Down

Show live session updates that customers can trust. Prevent overbooking, eliminate double handling, and fill every available slot with confidence.

Live Updates, Zero Disappointments

When customers see available sessions, they should be able to book them. Our real time system ensures what they see is what they get, every single time.

Instant updates across all booking channels
Automatic capacity management
No more phone calls about availability
Integrated with your on site check in
Works with membership and walk in slots

How Real Time Availability Works For You

Customer Sees Live Slots

On your website or booking portal, customers see exactly which sessions have spaces right now.

Instant Booking Confirmation

When they book, the slot is instantly reserved and removed from availability everywhere.

Automatic Updates Everywhere

Your website, EPOS system, and staff dashboard all update simultaneously.

Smart Features That Prevent Problems

Booking Timeout Protection

If a customer starts booking but doesn't complete it, the slot is automatically released after a set time.

Dynamic Capacity Management

Set different capacities for different session types and let the system manage them automatically.

Multi Channel Sync

Website bookings, phone bookings, and walk ins all update the same live availability system.

Waitlist Automation

Coming Soon

When sessions fill up, customers can join a waitlist and get notified automatically if spaces open up.

Low Availability Alerts

Get notifications when popular sessions are nearly full so you can open more slots if needed.

Real Time Staff Dashboard

Your team sees exactly what customers see, eliminating confusion and double bookings.

The Old Way

Constant phone calls asking "Is there space?"
Double bookings and customer complaints
Manual updates across multiple systems
Empty slots that no one knows about
Lost revenue from unfilled capacity

With Active Booking

Customers see live availability online 24/7
Automatic updates across all systems
Waitlists fill cancellations automatically*
Maximise revenue from every session

Works Perfectly With Your Current Setup

Your Website

EPOS System

Staff Tablets

Phone Bookings

Walk In Check In

Benefits That Add Up Fast

Save Staff Time

Eliminate 80% of availability phone calls and manual booking updates.

Increase Revenue

Fill every available slot with our waitlist notification system.

Improve Customer Experience

No more disappointment from booking unavailable sessions.

Better Business Insights

See exactly which sessions are popular and adjust your schedule accordingly.

A Smarter Way to Manage Your Sessions

Real time availability isn't just a feature, it's peace of mind. For your team and your customers.

See how our live booking system can transform your leisure centre's operations and customer satisfaction. Book a demo and we'll show you real time availability in action.

See It Live Online Booking Features

Features That Work Great Together

Online Ticketing

Combine real time availability with seamless online booking for maximum convenience.

One Click Check In

When customers arrive, check them in instantly and update availability in real time.

Powerful Analytics

Track which sessions fill fastest and optimise your schedule for maximum revenue.

One-Click Session Updates That Save Your Sanity

When weather turns bad or equipment fails, update all affected customers with one click. Let them reschedule their own bookings while you focus on solving the problem, not managing endless emails and phone calls.

Handle Emergencies, Not Emails

When a session needs to be cancelled or moved, your priority should be solving the problem, not managing customer communications. With one-click session updates, you notify all affected customers instantly and let them reschedule themselves. No more frantic phone calls, no more individual emails, no more manual booking adjustments. You get back hours of stressful work, and customers get the flexibility to choose what works for them.

Manual Session Changes

Trying to handle weather cancellations or equipment failures manually means hours of stressful work contacting customers, managing refunds, and dealing with frustration when you should be solving the actual problem.

Hours of Stressful Work

Calling or emailing every customer individually while trying to fix the actual problem.

Missed Communications

Customers don't get notified, show up to cancelled sessions, and frustration builds.

Manual Rescheduling Chaos

Trying to coordinate new times with dozens of customers via phone and email.

Refund Administration

Processing individual refunds or credits instead of letting customers choose their solution.

One-Click Session Updates

Handle emergencies efficiently with one click. Notify all customers instantly, let them reschedule themselves, and get back to solving the actual problem without the communication chaos.

Instant Customer Notification

One click notifies all affected customers immediately via email and SMS.

Self-Service Rescheduling

Customers choose new session times that work for them from available options.

Automated Refund Options

Offer credits, refunds, or alternative sessions with automated processing.

Focus on the Problem

Spend your energy fixing weather or equipment issues, not managing customer communications.

Handle Emergencies in Three Simple Steps

From problem discovery to customer resolution in minutes, not hours.

Identify the Session Issue

Weather turns bad, equipment fails, or instructor is unavailable. Mark the session as affected with one click.

Notify All Customers

Choose your message and options, then send instant notifications to every affected customer with one click.

Let Customers Reschedule

Customers choose new times from available options. You focus on solving the actual problem.

ONE CLICK. ALL CUSTOMERS. PROBLEM SOLVED.

Solve the Problem, Not the Paperwork

When bad weather hits or equipment fails, your focus should be on finding solutions, not managing customer communications. With Active Booking's one-click session updates, you handle the emergency efficiently. Notify every affected customer instantly, give them the power to reschedule themselves, and get back to what matters - fixing the actual problem. No more hours spent on individual emails, no more frustrating phone calls, no more manual booking adjustments. Just a simple, effective way to manage the unmanageable.

See One-Click Updates in Action

Everything You Need for Stress-Free Changes

Our one-click session update system gives you all the tools to handle emergencies efficiently while keeping customers happy and informed. Less stress for you, better experience for them.

Emergency management features:

Bulk Customer Notification: Email and SMS alerts to all affected customers instantly
Self-Service Rescheduling: Customers choose new times from available sessions
Flexible Options: Offer credits, refunds, or alternative session types automatically
Custom Message Templates: Pre-written templates for weather, equipment, or instructor issues
Real-Time Tracking: See which customers have been notified and who has rescheduled
Automated Follow-ups: Reminders sent to customers who haven't taken action
Capacity Management: Automatically manage availability for rescheduled sessions
No Manual Updates: All booking changes happen automatically when customers reschedule
Customer Choice: Let customers decide what works best for their schedule

Explore Update Features

One-Click Updates FAQ

You can handle weather cancellations, equipment failures, instructor unavailability, facility issues, or any other reason a session needs to be cancelled or rescheduled. The system works for any scenario where multiple customers need to be notified and offered alternatives.

When you send a session update notification, customers receive an email with a link to view available alternative sessions. They can choose a new time that works for them, and the booking updates automatically in your system. No phone calls or emails back and forth needed.

Yes. When you send the update, you can choose to offer rescheduling, account credits, or full refunds. Customers select their preferred option, and the system handles it automatically. Credits and refunds are processed according to your cancellation policy.

The system automatically sends follow-up reminders to customers who haven't taken action. You can also set default actions - for example, automatically applying a credit to their account if they don't reschedule within a certain timeframe.

Most leisure centres save 3-5 hours of stressful work per cancelled session. Instead of contacting 20-50 customers individually, you handle everything with a few clicks and then focus on solving the actual problem that caused the cancellation.

Absolutely. Use one-click updates for any session change - moving a regular class to a different time, changing instructors, or consolidating sessions. Any time you need to notify multiple customers about a change, this system saves you hours of work.

Ready to handle emergencies without the stress?

Book a Demo

Handle Emergencies Efficiently Starting Today

Stop dreading weather changes and equipment failures. With one-click session updates, you can handle any emergency efficiently, keep customers happy, and focus on solving the actual problem instead of managing endless communications.